Purnima Valiathan

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Episode 2 - Well begun is half done


How do you prep for a client meeting to conduct training needs analysis (TNA)?

Listen to this short story and find out.




Last date for responding to the questions in the podcast is 26th March, Friday.

Respond to the question in the podcast through the Comments section.

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  1. This is a true example of a “byte-sized learning”. I was completely engaged in the story and found myself at the edge of my seat to know what will happen next. The two lessons that the protagonist would have learned can be:
    1. Ensuring to get the feedback from a senior/reviewer well-in-advance and not wait till the 11th hour. 2. Discussing the list of questions received from the senior and clarifying the doubts instead of making any assumptions.

  2. 1. Ask senior ID to expand his/her feedback. If the feedback was unclear, the right thing would be to discuss and then take a call over it. Never disregard a feedback without just reason or bias.

    2. Plan out things in advance. Follow up with the team member in case of pending dependency.

  3. Last minute feedbacks are tricky. Most of the time an ID trusts his/her own preparation, but it can go either way.
    Two learnings i guess are
    1. One should keep a day for addressing feedbacks and track for the same at regular intervals rather than wait for the nth hour.
    2. Since Rina had prepared an exhaustive list, he could have kept it handy. This could help him in his client discussion.

  4. What an edge-of-the-seat episode! I really liked the fact that the young ID used his own understanding and perspective to edit the TNA template. Our workplace shouldn’t be a place where we feel insecure or even afraid to share our ideas – right or wrong. That’s how we learn. I’ve always believed in the dictum of ‘there’s never a silly question’. However, we should also be open-minded about receiving feedback. For me, it’s a democratic process. And age/hierarchy has nothing to do with it.

  5. Oh!!! All the best to the buddy who is at it!!

    I am going to begin my journey as a professional soon and these podcasts are coming up as my entry point into the area of work! Great storytelling!

  6. This episode is even better! I was so engaged and the experience is so relatable. TNA continues to be a mystery to master for IDs as there is no well defined process followed for it across the board. Maybe, it all depends on the project and therefore a template-based approach may not work. Mostly, I have seen Training Consultants using questionnaires to do TNA. I would like to know why the O&G company thinks training is the solution to their sustainable development problem. There could be other solutions to tackle the problem but why does the company wants a training. Is it just an awareness training to sensitise learners about the topic. If yes, I guess we don’t need to ask too much except for certain basic, simple questions such as entry skills of the target audience, their language proficiency, the training environment that the company has, the age group of the target audience to gauge how comfortable will they be with modern ways of learning such as online learning, mobile learning, virtual learning, and so on. Plus, their entry attitude and something related to their psychographics (if possible) to make the training more interesting. Rajesh could have come up with a presentation and blocked Reena’s calendar to present his approach. I completely sympathise with Rajesh and can relate to him so much. Wonderful episode Purnima!

  7. Great initiative Purnima,

  8. Fantastic for me as I have worked mostly at the development level as ID. I have done the content outline, however never the TNA. Thus this episode is a great guideline for the future.
    Thanks for sharing Purnima. Eagerly awaiting the next episode as he has ignored the senior which is sometimes required, but we never dare.

  9. Once again another fantastic episode. What impresses me is the ability to connect concepts with stories which makes learning more interesting and persona driven. The lesson learnt is the skill of persuasion, consensus which is important when working with senior resources in the organization. Such a consensus could only enhance the value of the document though possessing a high self confidence quotient is equally important to ensure your own views are not discarded.

    Thank you for sharing Purnima Valiathan ID Mentors

    Look forward to more and this is indeed a fantastic way of learning. It is “byte sized learning” in the true sense

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